Privacy policy

This privacy policy complies with the European General Data Protection Regulation.

Elle définit et vous informe de la manière dont la société Bernard Richards Manufacture (B.R.M) utilise et protège les informations que vous lui transmettez, le cas échéant, lorsque vous utilisez le présent site accessible à partir de l’URL suivante : www.brm-chronographs.com (hereinafter the "Platform").

1/ Collection of personal data

Personal data is defined as any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number or location data, within the meaning of Article 4 of European Regulation 2016/679 adopted by the European Parliament and the Council on 27 April 2016, applicable from 25 May 2018.

Your personal data are collected and used by the company Bernard Richards Manufacture (B.R.M), whose registered office is located at 2 Impasse de l'Aubette, 95420 Magny-en-Vexin.

Bernard Richards Manufacture (B.R.M) collects all personal data necessary for the purposes of processing and executing your order, including your surname, first name, telephone number, postal address and email address, and all data necessary for the purpose of processing your order.

2/ Data Controller

The European Data Protection Regulation defines in its Article 1 the data controller as « the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing; where the purposes and means of such processing are determined by Union or Member State law ».

The data controller is the DPO appointed by Bernard Richards Manufacture (B.R.M).

3/ Use of personal data

The personal data collected from users is for the purpose of:

• the proper performance of our contractual obligations, including the management of your order, invoicing management, monitoring of your order, after-sales service, and the handling of your complaints.

More specifically, the uses are as follows:

• access to and use of the Platform for the user;
• management of operation and optimisation of the Platform;
• organisation of the conditions of use of Payment Services;
• verification, identification and authentication of data transmitted by the user;
• prevention and detection of fraud, malware (malicious software) and management of security incidents;
• management of any disputes with users;
• sending commercial and promotional information (newsletter), according to user preferences.

4/ Sharing of personal data with third parties

Personal data may be shared with third-party companies in the following cases:

• when the user uses the payment services, for the implementation of these services, the Platform is in contact with third-party banking and financial companies with which it has entered into contracts;
• when the user authorises a third-party website to access their data;
• when the Platform uses the services of providers to supply user assistance, advertising and payment services. These providers have limited access to user data, within the framework of the execution of these services, and have a contractual obligation to use them in compliance with the provisions of the regulations applicable to the protection of personal data;
• if required by law, the Platform may carry out the transmission of data in order to respond to claims brought against the Platform and to comply with administrative and legal proceedings;
• if the Platform is involved in a merger, acquisition, asset disposal or insolvency proceedings, it may be required to transfer or share all or part of its assets, including personal data. In such cases, users would be informed before the personal data is transferred to a third party.

5/ Storage of personal data

Your personal information is retained for a period not exceeding:

For the proper performance of the contract: your data will be retained for the purposes of fulfilling your order, then for the necessary and reasonable period to establish proof of a right or contract. This data may be archived in accordance with the provisions of the Commercial Code or the Consumer Code relating to the retention of contracts concluded electronically.

For commercial purposes: until the client unsubscribes.

For prospecting purposes: for three years from the day consent was given.

For customer service: for two years for any claims.

Unless:

• you exercise your right to deletion of data concerning you, under the conditions described hereafter;
• a longer retention period is authorised or required by virtue of a legal or regulatory obligation.

During this period, we implement all appropriate means to ensure the confidentiality and security of your personal data, so as to prevent their damage, erasure or access by unauthorised third parties.

6/ Security and confidentiality

The Platform implements organisational, technical, software and physical measures in terms of digital security to protect personal data against alterations, destruction and unauthorised access. However, it should be noted that the internet is not a completely secure environment and the Platform cannot guarantee the security of the transmission or storage of information on the Internet.

7/ Implementation of users' rights

In accordance with applicable legal and regulatory provisions, in particular Law No. 78-17 of 6 January 1978 as amended relating to information technology, files and freedoms and European regulation No. 2016/679/EU of 27 April 2016 (applicable from 25 May 2018), you have the following rights:

• Update or delete your data by logging into your account and configuring its settings;
• Exercise your right of access, to find out which personal data concerning you are held;
• Request the update of your data, should it be inaccurate;
• Request the portability or deletion of your data;
• Request the deletion of your account;
• Request the limitation of the processing of your data;
• To object, on legitimate grounds, to the processing of your data;
• To object to or withdraw your consent to the use, by our services, of your contact details for sending our promotions and solicitations via electronic mail, SMS messages, telephone calls and postal mail. This right remains valid as long as the information concerning you has been transmitted to us directly by you or by third-party partners to whom you have communicated it (in this case, you will need to click on the unsubscribe links provided in our SMS or emails or contact us under the conditions set out below).

Ces différents droits sont à̀ exercer soit en modifiant les paramètres de votre compte, soit par courrier postal à l’adresse suivante : Bernard Richards Manufacture (B.R.M) – 2 impasse de l’Aubette – 95420 Magny-en-Vexin, soit par courriel à l’adresse suivante : communication@brm-manufacture.com.

For security reasons and to prevent any fraudulent requests, this request must be accompanied by proof of identity. The proof will be destroyed once the request has been processed.

For any additional information or complaints, you may contact the Commission Nationale de l'Informatique et des Libertés (further information at www.cnil.fr).

8/ Changes to this privacy policy

This privacy policy is liable to be modified or supplemented at any time by the company Bernard Richards Manufacture (B.R.M), in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such event, the Platform undertakes to publish the new version on its Site, and the date of its update will be clearly identified at the head of this policy.

Should the modifications appear significant, we shall inform you by sending you an email or message regarding the modifications.

However, the user should regularly consult this privacy and cookie policy in order to become aware of any updates; modifications are binding on the user from the moment they are placed online.

If the user does not agree with the terms of the new wording of the personal data protection clause, he has the option of deleting his account.

9/ Cookies

What we set, and nothing else. No measurement cookies are set before your consent: on your first visit, a banner asks whether you accept them, and until you have answered, no measurement script is loaded. A refusal is final — we do not ask again.

• Necessary cookies — your basket, your login session, the chosen language and currency. They serve only the site's functioning and are never transmitted to a third party.
• Audience measurement — set by Meta (Facebook/Instagram pixel) only with your consent, to understand which pages interest our visitors and measure our campaigns.

Manage my cookies

Definition: Cookies are used, in the context of using the Site, in order to collect certain information (in particular, your IP address, information relating to the computer used for browsing, the connection method, the type and version of the internet browser, the operating system and other technical identifiers, as well as the URL address of connections, including the date and time, and the content accessed). You have the possibility of disabling Cookies from your browser settings.

When visiting the Site, Cookies are placed on your computer, mobile or tablet.

A Cookie is information deposited on your browsing device by the server of the Site visited. Certain parts of the Site may therefore not be functional without the user's acceptance of cookies.

The information collected by this means will only be used to monitor the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we offer you.

This information will not, unless you agree, be kept for more than thirteen months. You have the option of disabling Cookies from your browser settings.

On Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies

On Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr

On Internet Explorer: https://windows.microsoft.com/fr-xf/windows-vista/block-or-allow-cookies

On Safari: https://www.apple.com/fr/privacy/use-of-cookies/